Game Console Repair FAQs

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Game Console Repair

FAQs

For standard repairs, the turnaround time is usually 3–5 business days for drop-offs and 5–7 business days for mail-ins. Expedited repairs are completed within 24–48 hours.

You can bring your game console directly to our shop during business hours. Our technicians will assess the issue and provide a repair quote. You’ll receive updates throughout the process.

You can mail your game console to us using our provided shipping instructions. Once we receive it, we’ll assess the issue, provide a repair estimate, and begin repairs upon your approval. The repaired console is then shipped back to you.

You can pay in person for local drop-offs or online via a secure payment link for mail-in repairs. We accept major credit cards, debit cards, and PayPal.

Yes, all our repairs come with a 90-day warranty covering the parts and labor. If the same issue recurs within this period, we’ll fix it at no additional cost.

Yes, we offer a paid expedited repair service for customers who need their consoles repaired quickly. With this option, your console will be prioritized and repaired within 24–48 hours.

Absolutely! For both drop-off and mail-in services, you’ll receive regular updates via email or text, including the current status and estimated completion time.

We repair a wide range of game consoles, including Sony PlayStation 4 & 5, Microsoft Xbox Series S & Series X, Nintendo Switch, and older consoles like Wii, PS3, and Xbox 360. Contact us for specific model info.

We commonly repair issues like HDMI port damage, disc drive malfunctions, overheating, power issues, and software errors. We also offer cleaning and maintenance services.

If your console cannot be repaired, we will notify you immediately. For mail-in repairs, we’ll return your console or dispose of it at your request. Diagnostic fees may still apply.

Only time a data loss will occur during your game console repair is when there is a software Or firmware error that cannot be resolved unless the system is flashed with the current game console firmware.

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